Services
Southwest Dispatch Center offers a wide variety of innovative services. For more information click on the menu title below.
Time Saver Services
Time Saving Services
We have created many services with the busy Alarm Dealer in mind. We are dedicated to supplying you with the information and assistance you want to be more productive with your time.
Now when you come in every morning you can have a list of all the previous day’s activity waiting for you in your e-mail box or on your fax machine! Our computer will automatically send this information every day at the same time.
Our industry’s biggest concern is false alarms. Every month Southwest Dispatch Center Dealers are sent an Alarm Factor Report.
This report identifies every account that has had a police or fire dispatch in that month, it lists the top offenders and it also ranks the Dealer in comparison with other Southwest Dispatch Center Dealers.
Southwest Dispatch Center will be happy to save you time by e-mailing or faxing any or all customer reports directly to your customer.
Credit Cards Welcome
We take the guess work out of completing your customer account information forms. We set up time saver templates designed specifically for you to complete on-line and will automatically be sent to our Data Entry department.
With our Voice Access Service your technicians can call and place accounts on and off test and get recent signal history via any touch-tone phone.